NYTDR

FREQUENTLY ASKED QUESTIONS

At NYTDR, we understand that several thoughts and questions will run through your head when your home or business suffers water, mold, or fire damage. Our team is here to help you recover from this incident in every way possible, from providing top-notch property restoration services to answering all the questions you and your loved ones may have.

As the leading property restoration specialists in New York, we have seen and talked to many homeowners and businesses. Below are answers to some common questions about property restoration we encountered over the years. If you have a question that’s not answered below, please feel free to ask us by calling 212-206-1300.

SIGNS OF DAMAGE

Here are a few signs that you may have a mold issue requiring mold remediation in your home…
– Sneezing, runny nose, nasal congestion
– Red eyes, skin rashes
– Musty smell
– Greenish black areas or spots on walls
– Slimy textures

Here are a few signs that you may have asbestos in your home

– Dry cough, shortness of breath, chest pain
– If your home is built before 1980, old floor tiles, ceiling tiles, and roof shingles may contain asbestos.
– It is recommended to have a professional collect and test the sample.

Here are a few signs that you may have a lead issue in your home…
– Pre 1978 home
– The older the home the more likely it is to have lead-based paint
– Chips and dust from lead based paint can be hazardous
– You can have your home tested for lead by contacting your local EPA agency for information on testing your home 1-800-424-LEAD

Water exposure will cause wood elements to swell and adhesives to dissolve, resulting in an unstable structure, damaged furniture, and buckling of hardwood floors. If not handled quickly and correctly, mold, mildew and rot will soon form, which can have hazardous effects to your health and the structure of your home. A few signs of nyc water damage include, drywall drooping and collapsing, paint peeling and bubbling, and insulation soaking up water like a sponge.

Not only does fire cause damage from heat and smoke, fire can cause enormous damage from water. For instance, a sprinkler system going off in rooms that did not have a flame. The structural integrity of your home may be affected from the fire – roofs and floors. Flood damage restoration in NYC is handled by NYTDR professionals from cleanup through design remodel and renovation.

GENERAL QUESTIONS

The key to preventing mold growth is to identify and control moisture and water problems. Mold spores are everywhere, including your home, and they can grow on any surface that has sufficient moisture.
Common sources of moisture are:

 

  • Roof leaks
  • Indoor plumbing leaks
  • Outdoor drainage problems
  • Damp basements and crawl spaces
  • Steam from the bathroom or kitchen
  • Condensation on cool surfaces
  • Humidifiers
  • Wet clothes drying inside the home
  • A clothes dryer venting indoors
  • Poor or improper ventilation of heating and cooking appliances
Call your insurance company to let them know. Then call NYTDR.
Your insurance company and NYTDR will talk you through the steps after damage.
Here are a few tips…
– Do your best to stop the source of water, and to soak up the standing water.
– Do not enter a home damaged by fire, unless the fire department says it is okay.
– Request a copy of the fire report from your fire department. This report will provide helpful information to your insurance company and restoration company
– Document the damage by taking pictures of the affected areas and items.
– Do not throw anything away.

We highly recommend talking with a professional, like NYTDR. If water, smoke, mold, asbestos and lead are not cleaned and remediated correctly, there could be serious risks to your health and the structure of your home. Specialized equipment is required to rid a home of water, smoke, mold, asbestos and lead. A professional, like NYTDR, will help you through the insurance process so that you can recover quickly from your damage and loss and restore your home to its pre-damaged state.

No, you do not need to use the restoration company your insurance company recommends.

ABOUT NYTDR Services

We have a remarkable Team in New York City home restoration and construction services. Our passion for home restoration coupled with our customer centric philosophy allows us to guide our customers through the nitty gritty process of insurance claims, while working hand in hand with each customer to ensure the result meets their every expectation.

This depends on the type of damage and the severity.
This depends on the type of damage and the severity.

In most instances, an insurance adjuster will inspect the damage to your home and offer you a certain sum of money for repairs, based on the terms and limits of your homeowners policy. The first check you get from your insurance company is often an advance against the total settlement amount, not the final payment.

TALK TO YOUR INSURANCE RESTORATION EXPERT

Let’s help restore your damaged New York home or commercial property to its pristine condition. Contact our restoration specialists today to get started.