Faqs

NYTDR (New York Total Damage Restoration) is proud to provide trusted restoration services to clients throughout the New York City area, and we may be able to help you, too. You can rely on our restoration team. Below, you can find some of the most common questions we encounter; of course, if you have questions of your own, feel free to give us a call any time of the day at 212.206.1300.

Signs of damage

What are signs of mold in my home?

Here are a few signs that you may have a mold issue requiring mold remediation in your home…
– Sneezing, runny nose, nasal congestion
– Red eyes, skin rashes
– Musty smell
– Greenish black areas or spots on walls
– Slimy textures

What are signs of asbestos in my home?

Here are a few signs that you may have asbestos in your home
– Dry cough, shortness of breath, chest pain
– If your home is built before 1980, old floor tiles, ceiling tiles, and roof shingles may contain asbestos.
– It is recommended to have a professional collect and test the sample.

What are signs of lead in my home?

Here are a few signs that you may have a lead issue in your home…
– Pre 1978 home
– The older the home the more likely it is to have lead-based paint
– Chips and dust from lead based paint can be hazardous
– You can have your home tested for lead by contacting your local EPA agency for information on testing your home 1-800-424-LEAD

What damage occurs from water?

Water exposure will cause wood elements to swell and adhesives to dissolve, resulting in an unstable structure, damaged furniture, and buckling of hardwood floors. If not handled quickly and correctly, mold, mildew and rot will soon form, which can have hazardous effects to your health and the structure of your home. A few signs of water damage wood floors include, drywall drooping and collapsing, paint peeling and bubbling, and insulation soaking up water like a sponge.

What damage occurs from fire?

Not only does fire cause damage from heat and smoke, fire can cause enormous damage from water. For instance, a sprinkler system going off in rooms that did not have a flame. The structural integrity of your home may be affected from the fire – roofs and floors.

General QUESTIONS

What should I do to prevent mold growth in my home?
The key to preventing mold growth is to identify and control moisture and water problems. Mold spores are everywhere, including your home, and they can grow on any surface that has sufficient moisture.
Common sources of moisture are:

  • Roof leaks
  • Indoor plumbing leaks
  • Outdoor drainage problems
  • Damp basements and crawl spaces
  • Steam from the bathroom or kitchen
  • Condensation on cool surfaces
  • Humidifiers
  • Wet clothes drying inside the home
  • A clothes dryer venting indoors
  • Poor or improper ventilation of heating and cooking appliances
What should I do when damage occurs?
Call your insurance company to let them know. Then call NYTDR.
Your insurance company and NYTDR will talk you through the steps after damage.
Here are a few tips…
– Do your best to stop the source of water, and to soak up the standing water.
– Do not enter a home damaged by fire, unless the fire department says it is okay.
– Request a copy of the fire report from your fire department. This report will provide helpful information to your insurance company and restoration company
– Document the damage by taking pictures of the affected areas and items.
– Do not throw anything away.
Do I have to hire a professional to clean up the damage?
We highly recommend talking with a professional, like NYTDR. If water, smoke, mold, asbestos and lead are not cleaned and remediated correctly, there could be serious risks to your health and the structure of your home. Specialized equipment is required to rid a home of water, smoke, mold, asbestos and lead. A professional, like NYTDR, will help you through the insurance process so that you can recover quickly from your damage and loss and restore your home to its pre-damaged state.
Do I have to use the restoration company my insurance company recommends?
No, you do not need to use the restoration company your insurance company recommends.

ABOUT NYTDR Services

Why NYTDR?

We have a remarkable Team in New York City home restoration and construction services. Our passion for home restoration coupled with our customer centric philosophy allows us to guide our customers through the nitty gritty process of insurance claims, while working hand in hand with each customer to ensure the result meets their every expectation.

How much does a typical remediation cost?
This depends on the type of damage and the severity.
How long does a remediation take?
This depends on the type of damage and the severity.
How are homeowners insurance claims paid?
In most instances, an adjuster will inspect the damage to your home and offer you a certain sum of money for repairs, based on the terms and limits of your homeowners policy. The first check you get from your insurance company is often an advance against the total settlement amount, not the final payment.

Let's work together

NYTDR will work with your Insurance Directly

to get you the most for your insured property damage

Complete Insurance Claim Management
Fire & Water Damage ‧ Mold Remediation ‧ Asbestos & Lead ‧ All Abatement ‧ Total Renovation.

1115 Broadway Ave., New York NY 10010

Contact

NYTDR

1115 Broadway Ave., New York NY 10010

212-206-1300

Complete Insurance Claim Management – Fire & Water Damage – Mold Remediation Asbestos & Lead Abatement – Total Renovation

The first thing we will restore is your peace of mind.

Please Call Us First. 212-206-1300

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